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Housing Choice Voucher | Section 8 Program Responsibilities Obligations and Responsibilities Once a PHA approves an eligible participant's housing unit, the participant and the landlord sign a lease, and, at the same time, the landlord and the PHA sign a housing assistance payments contract that runs for the same term as the lease. This means that everyone - participant, landlord, and PHA -- has obligations and responsibilities under the voucher program. Participant's Obligations: When a participant selects a housing unit, and the PHA approves the unit and lease, the participant signs a lease with the landlord for at least one year. The participant may be required to pay a security deposit to the landlord. When the participant is settled in a new home, the participant is expected to comply with the lease and the program requirements, pay their share of rent on time, maintain the unit in good condition and notify the PHA of any changes in income or family composition. Landlord's Obligations: The role of the landlord in the voucher program is to provide decent, safe, and sanitary housing to a tenant at a reasonable rent. The dwelling unit must pass the program's housing quality standards and be maintained up to those standards as long as the owner receives housing assistance payments. In addition, the landlord is expected to provide the services agreed to as part of the lease signed with the tenant and the contract signed with the PHA. Housing Authority's Obligations: The PHA administers the voucher program locally. The PHA provides a participant with the housing assistance that enables him/her to seek out suitable housing and the PHA enters into a contract with the landlord to provide housing assistance payments on behalf of the participant. The PHA must reexamine the family's income and composition at least annually and inspect each unit to ensure that it meets minimum housing quality standards. HUD's Role: To cover the cost of the program, HUD provides funds to allow PHAs to make housing assistance payments on behalf of the participants. HUD also pays the PHA a fee for the costs of administering the program. HUD monitors the PHA administration of the program to ensure program rules are properly followed. When all of these components are combined, the Housing Choice Voucher program works for everyone. Whether you are currently participating as a landlord or are considering participating, PCHA thanks you for your interest and willingness to accept rental assistance on behalf of families who deserve a safe, healthy and affordable home. Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications

Maintenace Assistance Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's About Your Maintenance Needs Our Agency will be glad to assist you with any mechanical or equipment failures that occur. Please call the appropriate number below to report all work orders. During Business Hours, please contact your Property Office: Frederick Douglass Homes – 334-298-0062 H.L. Blake Homes – 334-448-0685 L.P. Stough Homes – 334-214-5778 Riverview Court Apartments – 334-298-7864 Whispering Pines Apartments – 334-664-1041 Stonewood Apartments – 334-675-4056 Emergency work is broken gas, water, and/or electrical lines. If you smell gas in your apartment, open the doors and windows, check to see if all burners are shut off and leave your apartment. Go to a neighbor's and call for help. For water leaks or breaks, cut off the water and begin to dry the floor to prevent water damage to walls and floors. For electrical lines down, do not go near the loose wires and keep children away. If there is a power failure in the apartment, please make sure the power is not out in the entire development area before you take action. Please report maintenance problems, issues, and/or concerns immediately, do not wait until after 6:00 p.m. All repairs are to be made to the apartments by trained personnel from our staff. You must not make any type of repairs. If you find a dripping faucet, clogged drain, etc., please notify your property office immediately and needed repairs will be made as quickly as possible. You will be required to pay for any damages to your apartment caused by any member of your family or guests. Extra charges for damages by a willful act of negligence by the resident or any member of his family or guest will be assessed and is collectible in the same manner as rent. Residents are encouraged to take care of their apartments, so it will not be necessary for you to have to pay for damages. Clogged Drains The PCHA Maintenance Department's most frequent call-outs are related to toilet & sewer stop-ups. We ask that you ONLY flush toilet paper down the toilets. DO NOT flush cleaning towels, make-up removing cloths, handi-wipes, wet wipes, cloth wash cloths, or ladies’ sanitary napkins. Please do not pour cooking oil or grease down the drains. Dispose of grease products by emptying the cooled grease into a disposable container and placing it in the trash. Thermostat A thermostat is a device that switches the heating or air conditioner system on and off as necessary. It works by sensing the air temperature - it will switch on the heater or air conditioner when the air temperature changes from the thermostat set point and will switch off once this set temperature has been reached. A thermostat will switch on and off at temperatures on either side of the setpoint and it will not make the room heat up any faster by raising the heating setpoint or cooler by lowering the cooling setpoint. To properly operate the heating systems, it requires three steps upon locating the thermostat: The control lever must be set to heat. The control lever must be set to auto. Select the desired temperature and leave it. To properly operate the air conditioning system, it requires three steps upon locating the thermostat: The control lever must be set to cool. The control lever must be set to auto. Select the desired temperature and leave it. Ways to Save on Energy Costs Save money by following these tips. Raise the temperature slowly to keep your bill lower. Quickly raising your temperature set point activates the heat strip, which uses tons of energy. Set your thermostat to 68-70 degrees during the day in the winter, and 65-68 degrees at night to keep your home comfortable and save on heating costs. Set your thermostat to 78-80 degrees during the day in the summer, and 80-82 degrees at night to save on cooling costs. Lower your thermostat every time you leave the house. Close your exterior doors and windows when the heating or AC is on. Use ceiling fans or floor fans to cool off for less. Switch your ceiling fan to turn in a counter-clockwise direction in the summer; in the winter, run it at low speed, but clockwise. Ceiling fans use no more electricity than a standard light bulb. However, be sure to turn fans off when you leave - they only cool people, not rooms. After-Hours please call the Emergency Maintenance Line: 706-576-9086 MAINTENANCE TIPS MAINTENANCE CALLS EMERGENCY WORK

Landlord Information Landlord Obligations Rent Reasonableness Landlord FAQ's Welcome to Phenix City Housing Authority’s (PCHA) Housing Choice Voucher (HCV) Program. The landlord plays a key role in meeting the objectives of the Housing Choice Voucher Program. This tenant-based program assists low-income families in locating safe, decent, and affordable housing in the private market by offering assistance payments directly to the owner on behalf of the family. The subsidy remains with the family; it is not attached to the dwelling unit. The amount of subsidy is based on the family’s income and household composition. The landlord, the tenant, and PCHA all play a vital role in making the Housing Choice Voucher Program successful. The Phenix City Housing Authority is working to integrate the Rent Café Landlord portal for access to relevant information, forms, applications, and payment. click here for more information The landlord plays a vital role in assisting the Housing Choice Voucher Program which is designed to achieve four major objectives: To provide improved living conditions for low and very low-income families while maintaining their rent payments at an affordable level; To promote freedom of housing choice and integrate lower-income and minority families into mainstream society; To provide decent, safe, and affordable housing for eligible participants; and To provide an incentive to private property owners to rent to lower-income families by offering timely assistance payments. For more detailed information please visit Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's

Fair Housing It's Your Right Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's The Fair Housing Act protects people from discrimination when they are renting, buying, or securing financing for any housing. The prohibitions specifically cover discrimination because of race, color, national origin, religion, sex, disability, and the presence of children. Complaints filed with HUD are investigated by the Office of Fair Housing and Equal Opportunity (FHEO). If the complaint is not successfully conciliated, FHEO determines whether reasonable cause exists to believe that a discriminatory housing practice has occurred. Where reasonable cause is found, the parties to the complaint are notified by HUD's issuance of a Determination, as well as a Charge of Discrimination, and a hearing is scheduled before a HUD administrative law judge. Either party - complainant or respondent - may cause the HUD-scheduled administrative proceeding to be terminated by electing instead to have the matter litigated in Federal court. Whenever a party has so elected, the Department of Justice takes over HUD's role as counsel seeking resolution of the charge on behalf of aggrieved persons, and the matter proceeds as a civil action. Either form of action - the ALJ proceeding or the civil action in Federal court - is subject to review in the U.S. Court of Appeals. Click here to learn more about the Fair Housing Act and your rights to fair housing. ______________________________________________________________________________ Click here to file a housing discrimination complaint In Alabama, contact the Southeast/Caribbean Office: SOUTHEAST/CARIBBEAN OFFICE Fair Housing Hub U.S. Dept of Housing and Urban Development Five Points Plaza 40 Marietta Street. 16th Floor Atlanta, GA 30303-2808 Telephone: 404-331-5140 or 800-440-8091

Public Housing Income Limits Income Limits | 2025 H ousing Authorities use Income Limits developed by HUD to determine eligibility. HUD develops income limits based on Median Family Income estimates and Fair Market Rent area definitions for each metropolitan area, parts of some metropolitan areas, and each non-metropolitan county. Annual Median Income for a Family of Four in this area = $79,300 Extreme-Low Income= 30% of Median Annual Income = $32,150 household of 4 Very-Low Income= 50% of Median Annual Income= $38,500 household of 4 Low Income= 80% of Median Annual Income= $61,600 household of 4 Calculations To determine the TTP (Total Tenant Payment, or rent) the formula used is the highest of the following, rounded to the nearest dollar. 30% of the monthly adjusted income. (Monthly Adjusted Income is annual income, less deductions, allowed by the regulations- children, elderly, disabled) 10% of monthly income. Welfare rent, if applicable. A $25 minimum rent or higher amount (up to $50) is set by the Agency. Re-certifications are required once a year from the move-in date. Interims are mandated when a tenant’s situation has changed (dependents, job, or pay change) that could impact rent. Job status is checked from an online database using the tenant's SSN. Available Properties Income Limits Apply Now Public Housing HCV/Section 8 Landlords FAQ's

Development PHENIX CITY HOUSING & NEIGHBORHOOD DEVELOPMENT PCHAND PCHAND, develops affordable housing for the betterment of the Phenix City community, as well as enables growth in self-sufficiency of families by providing educational and economic opportunities to break the cycle of poverty. PCHAND is the 501c3 nonprofit entity of the Phenix City Housing Authority. PCHAND operates the majority of PCHA’s Resident Services programs by being able to apply for grants and receiving charitable donations. PCHA plans to eventually operate all Resident Services through PCHAND as a self-sustaining entity HIDDEN HILLS TRACE 2406 19th Avenue, Phenix City, Alabama 84 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Recreation Center. Amenities include community room, computer room, fitness room, washer/dryer hookups and playground. Occupancy for this development opened in December of 2018. Hidden Hills Trace was developed with an $11M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. WHISPERING PINES 1200 12th Avenue, Phenix City, Alabama 76 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS In 2008, we converted Coweta Apartments into public housing units and renamed the complex, Whispering Pines. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. Amenities include on-site laundry facility and playground. Whispering Pines 3 Whispering Pines 3 1/9 WHITEWATER VILLAGE 1600 5th Avenue, Phenix City, Alabama 82 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Riverwalk. Amenities include, washer/dryer hookups, community room, outdoor playground, covered picnic pavilion, computer center, fitness room, and gazebo. Occupancy for this development opened in January of 2021. Whitewater Village was developed with a $14M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list Liberty Hill 3 Liberty Hill Playground Liberty Hill Liberty Hill 3 1/6 LIBERTY HILL 17 01 20th Avenue, Phenix City, Alabama 72 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Liberty Hill was developed with a $14M Tax Credit Award, and occupancy for this development opened in February of 2023. Liberty Hill is close to shopping, public transportation, and schools. Amenities include, washer/dryer hookups, community room, and outdoor playground. For rental information please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments 1213 28th Avenue, Phenix City, Alabama 50 SINGLE-LEVEL QUADS OFFERING 1 AND 2 BEDROOM APARTMENTS. Stonewood Apartments offers a quaint community feel for individuals ages 62+. This property was acquired in December 2022. Stonewood Apartments is close to shopping and public transportation. Amenities include on-site laundry facilities and a community room. For rental information, please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments Entrance Stonewood Apartments 1 Stonewood Apartments 6 Stonewood Apartments Entrance 1/7

Landlord Information Obligations Landlord’s Obligations The role of the landlord in the voucher program is to provide decent, safe, and sanitary housing to a tenant at a reasonable rent. The dwelling unit must pass the program’s housing quality standards and be maintained up to those standards as long as the owner receives housing assistance payments. In addition, the landlord is expected to provide the services agreed to as part of the lease signed with the tenant and the contract signed with the PHA. Here we have outlined your basic responsibilities of the landlord and the Agency. Please make yourself familiar with this section. PCHA Responsibilities: To inspect and approve your unit. To annually review family size. To issue payment to the landlord. Tenant Responsibilities: To search for housing To provide complete, accurate, and truthful income/family information To pay the tenant portion of rent. Adhere to lease terms and conditions Cooperate with annual inspection and recertification. Keep appointments with PCHA. Landlord Responsibilities: Comply with HUD/PCHA requirements. Screens and selects tenants (PCHA only determines program eligibility) Maintains property in compliance with HQS Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's

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Public Housing Available Properties Available Properties Income Limits Apply Now Public Housing HCV/Section 8 Landlords FAQ's To play, press and hold the enter key. To stop, release the enter key. The Phenix City Housing Authority Public Housing Program consists of 4 developments, allowing you the opportunity to live in an area that suits your needs. Prior to applying, please take the time to review the number of units for each development, the local schools, and what is happening close to the property. 400 12th Avenue Phenix City, AL 36867 Phone: (334) 298-0062 Fax: (334) 298-1022 _________ Property Manager | Sheila Clifton Assistant Property Manager | NaTerra Bailey _________ 272 Townhouses and Walk-up Units offering 1, 2, 3, and 4 bedroom apartments. Amenities include, on-site laundry facilities, community room, playgrounds, and a com munity park. H. L Blake Homes 2000 20th Court Phenix City, AL 36867 Phone: (334) 448-0685 Fax: (334) 448-0693 _________ Assistant Property Manager | Melissa Moffett _________ 70 single-level quads for individuals 62+, offering studio or 1 bedroom apartments in a quaint setting. Amenities include washer/dryer hookup, community room, and senior food distribution. Frederick Douglass Homes 10110th Avenue South Phenix City, AL 36867 Phone: (334) 214-5778 Fax: (334) 448-7536 _________ Property Manager | Karla Dowdell Assistant Property Manager | Melissa Moffett _________ 200 duplex homes offering 1, 2, 3, 4, and 5 bedroom apartments. Amenities include, NEW washer/dryer hookups, community room , and playgrounds. Riverview Court Apartments 200 16th Street Phenix City, AL 36867 Phone: (334) 298-7864 Fax: (334) 298-0060 _________ Property Manager | Sandra Perry Assistant Property Manager | Christina Lewis _________ 202 townhouses and walkup units offering 1, 2, 3, 4, and 5 bedroom apartments. Close to downtown and the Riverwalk, amenities include, washer hookups, on-site community room, gym, and playground L.P. Stough Homes

Assignment of Bedroom Sizes The Phenix City Housing Authority will issue a voucher for a particular bedroom size - the bedroom size is a factor in determining the family's level of assistance. The following guidelines will determine each family's unit size without overcrowding or over-housing: 0 Bedrooms: Minimum 1 and maximum 1 persons 1 Bedroom: Minimum 1 and maximum 2 persons 2 Bedrooms: Minimum 2 and maximum 4 persons 3 Bedrooms: Minimum 3 and maximum 6 persons 4 bedrooms: Minimum 4 and maximum 8 persons These standards are based on the assumption that each bedroom will accommodate no more than two (2) persons. The family voucher size will be determined by the Agency’s set subsidy standards in accordance with the above guidelines and will determine the maximum rent subsidy for the family. PCHA’s 20 21 Payment Standards 0-Bedroom $654 1-Bedroom $796 2-Bedroom $900 Housing Choice Voucher | Section 8 Subsidiary Standards Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications 3-Bedroom $1,200 4-Bedroom $1,514 5-Bedroom $1,741

Public Housing Available Properties Income Limits Apply Now Public Housing HCV/Section 8 Landlords FAQ's The job of The Phenix City Housing Authority (PCHA) pursuant to HUD regulations is to provide decent, safe, and sanitary housing, in good repair, to low-income families at an affordable rent. Our Agency screens applicants for public housing and, if they are found eligible and accepted, PCHA offers the applicant a unit. If the applicant accepts the offer, our Agency will enter into a contract with the applicant known as the lease. At this point, the applicant becomes a tenant of the public housing program. Since PCHA owns the public housing development, our Agency is the landlord. PCHA must comply with all the legal and management responsibilities of a landlord in addition to administering the program in accordance with HUD regulations and our Agency’s policy. HUD writes and publishes regulations to implement public housing laws enacted by Congress. HUD contracts with the Public Housing Authority (PHA) to administer programs in accordance with HUD regulations and provides an operating subsidy to the PHA. The PHA must create written policies that are consistent with HUD regulations. Among these policies is the PHA’s Admissions and Continued Occupancy Policy (ACOP). The ACOP must be approved by the board of commissioners of the PHA. PCHA receives its operating subsidy for the public housing program from the Department of Housing and Urban Development. PCHA is not a federal department or agency. A Public Housing Agency (PHA) is a governmental or public body, created through state enabling legislation to develop and operate housing and housing programs for low-income families. Our Agency enters into an Annual Contributions Contract (ACC) with HUD to administer the public housing program. PCHA must ensure compliance with federal laws, regulations, and notices and must establish policy and procedures to clarify federal requirements and to ensure consistency in program operation. The Phenix City Housing Authority Public Housing Program consists of 4 developments, allowing you the opportunity to live in an area that suits your needs. Prior to applying, please take the time to review the number of units for each development, the local schools, and what is happening close to the property. For more information click on the available properties button. For more information on Public Housing visit HUD at: https://www.hud.gov/program_offices/public_indian_housing/programs/ph . Available Properties

Housing Choice Voucher (HCV) | Section 8 The Housing Choice Voucher/Section 8 Program is a federal government program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. Housing assistance is provided on behalf of the family or individual, allowing participants to identify housing in the private market. The participant is free to choose any housing that meets the requirements of the program and where the landlord is willing to accept the voucher payment. Housing Choice Vouchers are administered locally by the Phenix City Housing Authority (PCHA). PCHA receives federal funds from the U.S. Department of Housing and Urban Development (HUD) to administer the voucher program. A family that is issued a housing voucher is responsible for finding a suitable housing unit of the family’s choice where the owner agrees to rent under the program. This unit may include the family’s present residence. Rental units must meet minimum standards of health and safety, as determined by the Agency. A housing subsidy is paid to the landlord directly by PCHA on behalf of the participating family. The family then pays the difference between the actual rent charged by the landlord and the amount subsidized by the program. The Housing Choice Voucher Program Administrative Plan establishes guidelines for applicant eligibility and continued rental assistance. Project-Based Vouchers (PBVs) Project-based vouchers (PBVs) are a component of our Agency’s Housing Choice Voucher (HCV) program. The PBV program offers rental housing options at specific housing locations. Assistance is attached to particular rental units, meaning if you live in a rental unit under the PBV Program and move, the assistance stays with the unit. The Project-Based Voucher program differs from the tenant-based Housing Choice Voucher program in that the rental subsidy is tied to the housing development or to a unit within the development. PCHA is not allocated additional funding for PBV units, but PCHA uses its tenant-based voucher funding to allocate project-based units to a project. Projects are typically selected for PBVs through a competitive process managed by the Agency, although in certain cases, projects may be selected non-competitively. PCHA offers 5 PBV properties | click here for property information *The HCV/PBV Waiting List is now closed, please check back for future dates to apply. For more information on these two programs please click on the links below. Housing Choice Voucher Project-Based Voucher The Project-Based Voucher (PBV) and Housing Choice Voucher (HCV) Programs are federally funded housing programs that provide rental assistance to eligible families based on family size and household income. When the PBV and HCV waiting lists are open, applications are taken online only. When your name is pulled, you will be contacted at the postal address or email address provided on your application. To submit documentation to our HCV Department, please email documents to info@pchousing.org . Be sure to include the type of document and your first and last name in the subject line. For more information, please visit Housing Choice Voucher/Section 8 HCV Portability Program Responsibilities Subsidiary Standards Income Limits Participant Responsibilites Recertifications Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications