top of page

Landlord Information
FAQ's

Landlord Frequently Asked Questions

 

I have a family ready to rent my unit. Now what?

You will fill out the Request for Tenancy Approval (RTA) form and return the RTA to the family, so they can bring in the RTA to our office. We verify that the family qualifies with the rent amount that is requested.

 

When the RTA is returned the inspector will conduct a Housing Quality Standards (HQS) inspection and completes a Rent Reasonableness form that shows the rent requested is reasonable. Once the unit passes inspection the family can sign a lease and move into the unit.

 

Can a HCV family rent from a relative?

No. Voucher families can't rent from immediate relatives, which includes their mother·, father, brother, sister, grandparents, grandchildren, in-laws, step-family, or any member of his/her household. You further qualify you are not related to the family when you sign the RTA.

 

How do I notify the Housing Authority I sold my unit?

As soon as you know you are closing with a new owner, please notify our office so we can place the payment on hold. When all the paperwork is completed on the sale of the unit provide us a copy and the new owner will need to fill out paperwork for us to change payments to them.

 

If you change management companies a copy of the management agreement must be given to us for our files.

 

Can the client pay the difference in rent if I had to reduce the rent for them?

No. The landlord cannot under any circumstances charge or accept additional payments from the family above the rent approved by the Housing Authority. This is considered fraud and both parties could be terminated from the program.

 

When can I request a rent increase?

We must receive your rent increase request a minimum of sixty (60) days prior to your tenant's re-examination date. We must review and complete a Rent Reasonable form for all rent increases. If approved, your rent will increase on the effective date of your tenant's recertification date. You may only request a rent increase once a year.

 

Send all rent increase requests to Sandra Colbert via mail or email to: scolbert@pchousing.org.

We are an Equal Housing Opportunity Provider.We provide housing without discrimination on the basis of race, color, religion, sex, physical or mental handicap, familial status, national origin, or other protected class. To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, D.C. 20410 or call Customer Service at (202) 708-1112 (voice) or (202) 708-1455 (TTY). HUD is an equal opportunity provider and employer. In accordance with federal law and United States Department of Housing and Urban Development (HUD) policy, this institution is prohibited from discriminating on the basis of race, color, national origin, age, disability, sex or familial status.To file a complaint of discrimination, write HUD Director, Office of Civil Rights, 451 7th Street S.W., Washington, DC 20410, or call (202) 708-1112 (voice) or (202) 708-1455 (TDD).

Alabama housing discrimination complaints can be mailed to the U.S. Dept. of Housing and Urban Development, Five Points Plaza, 40 Marietta Street, 16ht Floor, Atlanta, GA 30303-2808. Click here for more information on your rights to fair housing.

If you have a disability that could affect your ability to come into the office, you have the right to request a reasonable accommodation

Triple Icons_edited.png
No Backgroung

 >>>   © 2022 Phenix City Housing Authority   >>>   334-664-9991   >>>   200 16th Street | Phenix City | Alabama   >>>   Follow us:           >>>    

  • Facebook
bottom of page