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Welcome Home to Phenix City Housing Authority Providing safe, affordable, quality housing! "The benefits of affordable housing have been a blessing... so I could get up on my feet and be a better provider to my children." - Sidney Lorvanis - QUICK LINKS The application process for Public Housing and Project-Based Vouchers (PBV). The Waiting List is now closed, please check back for future dates to apply! RENT CAFE' PCHA's Tenant and Landlord Portal - information at your fingertips! Check out our Career Center or join our Talent Community through ADP. APPLY NOW FOR HOUSINGS CAREERS HEALTH NEEDS INFORMATION and RESOURCES Housing and Urban Development How HUD and its partners are addressing housing and health needs. HUD Resources CDC Resources WHO Resources Centers for Disease Control and Prevention Promoting healthy and safe behaviors for communities and the environment. World Health Organization Working globally to promote health and respond to emergencies. The Phenix City Housing Authority is available during our normal business hours to best serve our community. Our Occupancy, Property, and HCV Offices are open by appointment only. Tenants may call 334-664-9991 to request an appointment or speak to our staff. HOURS & LOCATION Hours of Operation Monday - Thursday 8:00 am to 6:00 pm Closed for Lunch 1:00 pm to 2:00 pm Closed Fridays Administration Office 200 16th Street Phenix City, AL 36867 info@pchousing.org Tel: 334.664.9991 Occupancy Office 1500 11th Avenue Phenix City, AL 36867 info@pchousing.org Tel: 334.664.9991 x4084 Fax: 334-675-4082

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Housing Choice Voucher | Section 8 Portability Portability Information TO AVOID A DELAY IN PROCESSING YOUR PORT IN APPLICATION YOU WILL HAVE TO BRING THE LISTED DOCUMENTS WITH YOU Application - This will be mailed to you along with your appointment letter Birth certificate(s) and Social Security card(s) for ALL household members Current Picture I.D. for ALL family members 18 and older Marriage License (even if you are separated), Divorce Decree, or Separation papers Legal Guardianship or Custody Papers Documentation of eligible immigration status for any household member that is not a U.S. Citizen Proof of any source of income: Social Security, SSI, VA, Child Support, Self-Employment, Unemployment, and Contributions (must be dated within the last 30 days). If you are employed, you must provide 6 consecutive (last) check stubs, containing the Company Name, Address, and Phone number. The Head of Household and any member 18 or older must provide their IRS Transcript for the current year. You can request your transcript from the IRS office located nearest you or request them to be mailed to you by going online at www.irs.gov (if you request an online transcript, please provide the printed receipt showing a request was made). You must provide the tax transcript even if you did not work or file taxes. (W-2 forms or taxes from your tax preparer are not accepted.) Proof of TANF/Food stamps Current bank statements for any assets including checking and savings account Any family member 18 or older attending school must provide the School Name, Address, Phone number, and Fax number Child Care: Provide the Name, Address, and Phone Number ELDERLY/DISABLED FAMILIES ONLY: Provide a printout of the last 12 months of pharmacy payments and doctor/medical bills. Porting from Phenix City Housing Authority If a PCHA participant wants to Port their voucher to another area please contact Tonie Herman at 334-664-9997 x4059 to discuss the process. Portability Information or Questions? Please Contact Tonie Herman, HCV Specialist | 334-664-9991 x4059 Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications

Maintenace Assistance Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's About Your Maintenance Needs Our Agency will be glad to assist you with any mechanical or equipment failures that occur. Please call the appropriate number below to report all work orders. During Business Hours, please contact your Property Office: Frederick Douglass Homes – 334-298-0062 H.L. Blake Homes – 334-448-0685 L.P. Stough Homes – 334-214-5778 Riverview Court Apartments – 334-298-7864 Whispering Pines Apartments – 334-664-1041 Stonewood Apartments – 334-675-4056 Emergency work is broken gas, water, and/or electrical lines. If you smell gas in your apartment, open the doors and windows, check to see if all burners are shut off and leave your apartment. Go to a neighbor's and call for help. For water leaks or breaks, cut off the water and begin to dry the floor to prevent water damage to walls and floors. For electrical lines down, do not go near the loose wires and keep children away. If there is a power failure in the apartment, please make sure the power is not out in the entire development area before you take action. Please report maintenance problems, issues, and/or concerns immediately, do not wait until after 6:00 p.m. All repairs are to be made to the apartments by trained personnel from our staff. You must not make any type of repairs. If you find a dripping faucet, clogged drain, etc., please notify your property office immediately and needed repairs will be made as quickly as possible. You will be required to pay for any damages to your apartment caused by any member of your family or guests. Extra charges for damages by a willful act of negligence by the resident or any member of his family or guest will be assessed and is collectible in the same manner as rent. Residents are encouraged to take care of their apartments, so it will not be necessary for you to have to pay for damages. Clogged Drains The PCHA Maintenance Department's most frequent call-outs are related to toilet & sewer stop-ups. We ask that you ONLY flush toilet paper down the toilets. DO NOT flush cleaning towels, make-up removing cloths, handi-wipes, wet wipes, cloth wash cloths, or ladies’ sanitary napkins. Please do not pour cooking oil or grease down the drains. Dispose of grease products by emptying the cooled grease into a disposable container and placing it in the trash. Thermostat A thermostat is a device that switches the heating or air conditioner system on and off as necessary. It works by sensing the air temperature - it will switch on the heater or air conditioner when the air temperature changes from the thermostat set point and will switch off once this set temperature has been reached. A thermostat will switch on and off at temperatures on either side of the setpoint and it will not make the room heat up any faster by raising the heating setpoint or cooler by lowering the cooling setpoint. To properly operate the heating systems, it requires three steps upon locating the thermostat: The control lever must be set to heat. The control lever must be set to auto. Select the desired temperature and leave it. To properly operate the air conditioning system, it requires three steps upon locating the thermostat: The control lever must be set to cool. The control lever must be set to auto. Select the desired temperature and leave it. Ways to Save on Energy Costs Save money by following these tips. Raise the temperature slowly to keep your bill lower. Quickly raising your temperature set point activates the heat strip, which uses tons of energy. Set your thermostat to 68-70 degrees during the day in the winter, and 65-68 degrees at night to keep your home comfortable and save on heating costs. Set your thermostat to 78-80 degrees during the day in the summer, and 80-82 degrees at night to save on cooling costs. Lower your thermostat every time you leave the house. Close your exterior doors and windows when the heating or AC is on. Use ceiling fans or floor fans to cool off for less. Switch your ceiling fan to turn in a counter-clockwise direction in the summer; in the winter, run it at low speed, but clockwise. Ceiling fans use no more electricity than a standard light bulb. However, be sure to turn fans off when you leave - they only cool people, not rooms. After-Hours please call the Emergency Maintenance Line: 706-576-9086 MAINTENANCE TIPS MAINTENANCE CALLS EMERGENCY WORK

Assignment of Bedroom Sizes The Phenix City Housing Authority will issue a voucher for a particular bedroom size - the bedroom size is a factor in determining the family's level of assistance. The following guidelines will determine each family's unit size without overcrowding or over-housing: 0 Bedrooms: Minimum 1 and maximum 1 persons 1 Bedroom: Minimum 1 and maximum 2 persons 2 Bedrooms: Minimum 2 and maximum 4 persons 3 Bedrooms: Minimum 3 and maximum 6 persons 4 bedrooms: Minimum 4 and maximum 8 persons These standards are based on the assumption that each bedroom will accommodate no more than two (2) persons. The family voucher size will be determined by the Agency’s set subsidy standards in accordance with the above guidelines and will determine the maximum rent subsidy for the family. PCHA’s 20 21 Payment Standards 0-Bedroom $654 1-Bedroom $796 2-Bedroom $900 Housing Choice Voucher | Section 8 Subsidiary Standards Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications 3-Bedroom $1,200 4-Bedroom $1,514 5-Bedroom $1,741

Apply Now APPLYING WITH RENT CAFE' The Phenix City Housing Authority has implemented Rent Café, software that will promote improved communication with you and increase efficiency in how PCHA operates. Click here to access Rent Café . Register for a Fast, Easy Application with Rent Café Save your application and log in at any time to continue. Check the status of your applications. Use your account with multiple applications. To create your PCHA account, you must have a valid email address. If you do not have a valid email, you will need to create one. Below are links to access popular email providers. IMPORTANT INFORMATION FOR COMPLETING THE APPLICATION PROCESS To successfully complete the online application: 1. Please make sure you have answered all mandatory fields; mandatory fields are indicated with an asterisk (*). 2. When selecting a property to "apply for," you may choose Public Housing properties (View Public Housing Properties) and/or, Project-Based Voucher (PBV) properties (View PBV Properties) . 3. All information on this form must be complete and correct. False, incomplete, or misleading information could cause your household’s application to be declined. 4. Make sure to save and submit! For our current Public Housing Residents and HCV Households, you should have received a letter with instructions to register for Rent Café. If you have not yet registered, please do so as soon as possible by clicking HERE . If you have a disability that could affect your ability to come into the office, you have the right to request a reasonable accommodation To apply, you must be at least 19 years old or a dependent of the Head of the Household. Preference in Public Housing is offered to Catastrophic Involuntary Displacement (Fire, Tornado, Hurricane) Veterans of the Armed Services who are currently homeless Working Families (the Head of the Household, spouse, or co-head must be employed at least 20 hours per week and must have been on the job for at least six months before admission, self-employed (must provide official IRS transcripts), attending school full time, participating in a job training program) Elderly or Disabled For more information about applying Application Process Documents Needed Gmail Yahoo! Outlook Apply Now Public Housing HCV/Section 8 Landlords FAQ's Application Process Documents Needed

Development PHENIX CITY HOUSING & NEIGHBORHOOD DEVELOPMENT PCHAND PCHAND, develops affordable housing for the betterment of the Phenix City community, as well as enables growth in self-sufficiency of families by providing educational and economic opportunities to break the cycle of poverty. PCHAND is the 501c3 nonprofit entity of the Phenix City Housing Authority. PCHAND operates the majority of PCHA’s Resident Services programs by being able to apply for grants and receiving charitable donations. PCHA plans to eventually operate all Resident Services through PCHAND as a self-sustaining entity HIDDEN HILLS TRACE 2406 19th Avenue, Phenix City, Alabama 84 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Recreation Center. Amenities include community room, computer room, fitness room, washer/dryer hookups and playground. Occupancy for this development opened in December of 2018. Hidden Hills Trace was developed with an $11M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. WHISPERING PINES 1200 12th Avenue, Phenix City, Alabama 76 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS In 2008, we converted Coweta Apartments into public housing units and renamed the complex, Whispering Pines. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. Amenities include on-site laundry facility and playground. Whispering Pines 3 Whispering Pines 3 1/9 WHITEWATER VILLAGE 1600 5th Avenue, Phenix City, Alabama 82 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Riverwalk. Amenities include, washer/dryer hookups, community room, outdoor playground, covered picnic pavilion, computer center, fitness room, and gazebo. Occupancy for this development opened in January of 2021. Whitewater Village was developed with a $14M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list Liberty Hill 3 Liberty Hill Playground Liberty Hill Liberty Hill 3 1/6 LIBERTY HILL 17 01 20th Avenue, Phenix City, Alabama 72 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Liberty Hill was developed with a $14M Tax Credit Award, and occupancy for this development opened in February of 2023. Liberty Hill is close to shopping, public transportation, and schools. Amenities include, washer/dryer hookups, community room, and outdoor playground. For rental information please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments 1213 28th Avenue, Phenix City, Alabama 50 SINGLE-LEVEL QUADS OFFERING 1 AND 2 BEDROOM APARTMENTS. Stonewood Apartments offers a quaint community feel for individuals ages 62+. This property was acquired in December 2022. Stonewood Apartments is close to shopping and public transportation. Amenities include on-site laundry facilities and a community room. For rental information, please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments Entrance Stonewood Apartments 1 Stonewood Apartments 6 Stonewood Apartments Entrance 1/7

Landlord Information Rent Reasonalbness Rent Reasonableness At the time of inspection, the inspector will also be evaluating the rent reasonableness of the housing unit. The proposed rent will be compared to the rent for other units on the market of similar size, features, and amenities. Although there are no HUD “ceilings” on the rents charged in the Voucher Program, the rents must still be reasonable and comparable to those charged for similar unassisted units. The PHA bases the determination of reasonableness and comparability on the unit inspection report and rental market information. Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's

Procurement Procurement Marketplace Vendor Forms Active Solicitations The Phenix City Housing Authority (PCHA) currently uses the eProcurement Marketplace for our solicitations. Please note that vendors must be registered with the Marketplace to view the documents, participate in the process, or receive communications about our solicitations. There is no cost to receive solicitations from our Agency through the Marketplace. Vendors can find Marketplace registration instructions by clicking on the "Marketplace" button.

Apply Now Documents Needed Documents to bring with you. Failure to bring in ALL information will delay your application process. Birth certificates or other acceptable birth verifications, shot records, picture ID/ drivers license, school records, voter registration Social Security cards All final divorce decrees Marriage certificate Most current landlord’s name and complete mailing address Employer’s name and complete mailing address Most recent Social Security/SSI award letter Child support check stubs Unemployment check stubs Veterans benefit award letter If you have any questions, please send them to: info@pchousing.org or contact our Occupancy Office at 334-675-4073 | 1500 11th Avenue, Phenix City, AL. Apply Now Public Housing HCV/Section 8 Landlords FAQ's Application Process Documents Needed

Landlord Information Landlord Obligations Rent Reasonableness Landlord FAQ's Welcome to Phenix City Housing Authority’s (PCHA) Housing Choice Voucher (HCV) Program. The landlord plays a key role in meeting the objectives of the Housing Choice Voucher Program. This tenant-based program assists low-income families in locating safe, decent, and affordable housing in the private market by offering assistance payments directly to the owner on behalf of the family. The subsidy remains with the family; it is not attached to the dwelling unit. The amount of subsidy is based on the family’s income and household composition. The landlord, the tenant, and PCHA all play a vital role in making the Housing Choice Voucher Program successful. The Phenix City Housing Authority is working to integrate the Rent Café Landlord portal for access to relevant information, forms, applications, and payment. click here for more information The landlord plays a vital role in assisting the Housing Choice Voucher Program which is designed to achieve four major objectives: To provide improved living conditions for low and very low-income families while maintaining their rent payments at an affordable level; To promote freedom of housing choice and integrate lower-income and minority families into mainstream society; To provide decent, safe, and affordable housing for eligible participants; and To provide an incentive to private property owners to rent to lower-income families by offering timely assistance payments. For more detailed information please visit Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's