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Resident Services Y.E.S! Jobs & Education Y.E.S! Program ROSS Program Y.E.S! - Young Exceptional Students “Welcome to Y.E.S!, where everyone is a Young, Exceptional Student! It is our mission to “Provide a safe and inviting after-school program at an affordable cost to allow all children to have quality access to educational assistance and opportunities to grow, succeed, and be creative!” Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's For the safety of our students and staff, we have temporarily halted the Y.E.S! program due to COVID-19. We hope to resume our After-School and Summer programs here soon! Tri City Spelling Bee IMG_3267 IMG_1352 IMG_1710 IMG_1690 IMG_1375 IMG_1269 IMG_1237 IMG_0468 IMG_0470 IMG_0447 IMG_0371 IMG_0356 IMG_0051 Tri-City Spelling Bee Champ IMG_1366 IMG_0052 IMG_0067 IMG_0030 IMG_1358 IMG_0011 christmas IMG_0283

Apply Now APPLYING WITH RENT CAFE' The Phenix City Housing Authority has implemented Rent Café, software that will promote improved communication with you and increase efficiency in how PCHA operates. Click here to access Rent Café . Register for a Fast, Easy Application with Rent Café Save your application and log in at any time to continue. Check the status of your applications. Use your account with multiple applications. To create your PCHA account, you must have a valid email address. If you do not have a valid email, you will need to create one. Below are links to access popular email providers. IMPORTANT INFORMATION FOR COMPLETING THE APPLICATION PROCESS To successfully complete the online application: 1. Please make sure you have answered all mandatory fields; mandatory fields are indicated with an asterisk (*). 2. When selecting a property to "apply for," you may choose Public Housing properties (View Public Housing Properties) and/or, Project-Based Voucher (PBV) properties (View PBV Properties) . 3. All information on this form must be complete and correct. False, incomplete, or misleading information could cause your household’s application to be declined. 4. Make sure to save and submit! For our current Public Housing Residents and HCV Households, you should have received a letter with instructions to register for Rent Café. If you have not yet registered, please do so as soon as possible by clicking HERE . If you have a disability that could affect your ability to come into the office, you have the right to request a reasonable accommodation To apply, you must be at least 19 years old or a dependent of the Head of the Household. Preference in Public Housing is offered to Catastrophic Involuntary Displacement (Fire, Tornado, Hurricane) Veterans of the Armed Services who are currently homeless Working Families (the Head of the Household, spouse, or co-head must be employed at least 20 hours per week and must have been on the job for at least six months before admission, self-employed (must provide official IRS transcripts), attending school full time, participating in a job training program) Elderly or Disabled For more information about applying Application Process Documents Needed Gmail Yahoo! Outlook Apply Now Public Housing HCV/Section 8 Landlords FAQ's Application Process Documents Needed

Development PHENIX CITY HOUSING & NEIGHBORHOOD DEVELOPMENT PCHAND PCHAND, develops affordable housing for the betterment of the Phenix City community, as well as enables growth in self-sufficiency of families by providing educational and economic opportunities to break the cycle of poverty. PCHAND is the 501c3 nonprofit entity of the Phenix City Housing Authority. PCHAND operates the majority of PCHA’s Resident Services programs by being able to apply for grants and receiving charitable donations. PCHA plans to eventually operate all Resident Services through PCHAND as a self-sustaining entity HIDDEN HILLS TRACE 2406 19th Avenue, Phenix City, Alabama 84 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Recreation Center. Amenities include community room, computer room, fitness room, washer/dryer hookups and playground. Occupancy for this development opened in December of 2018. Hidden Hills Trace was developed with an $11M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. WHISPERING PINES 1200 12th Avenue, Phenix City, Alabama 76 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS In 2008, we converted Coweta Apartments into public housing units and renamed the complex, Whispering Pines. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list. Amenities include on-site laundry facility and playground. Whispering Pines 3 Whispering Pines 3 1/9 WHITEWATER VILLAGE 1600 5th Avenue, Phenix City, Alabama 82 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Close to shopping, public transportation, schools, and the Riverwalk. Amenities include, washer/dryer hookups, community room, outdoor playground, covered picnic pavilion, computer center, fitness room, and gazebo. Occupancy for this development opened in January of 2021. Whitewater Village was developed with a $14M Tax Credit Award. For rental information please contact our Occupancy Department and ask about our PBV Properties waiting list Liberty Hill 3 Liberty Hill Playground Liberty Hill Liberty Hill 3 1/6 LIBERTY HILL 17 01 20th Avenue, Phenix City, Alabama 72 WALK-UP UNITS OFFERING 1, 2, AND 3 BEDROOM APARTMENTS Liberty Hill was developed with a $14M Tax Credit Award, and occupancy for this development opened in February of 2023. Liberty Hill is close to shopping, public transportation, and schools. Amenities include, washer/dryer hookups, community room, and outdoor playground. For rental information please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments 1213 28th Avenue, Phenix City, Alabama 50 SINGLE-LEVEL QUADS OFFERING 1 AND 2 BEDROOM APARTMENTS. Stonewood Apartments offers a quaint community feel for individuals ages 62+. This property was acquired in December 2022. Stonewood Apartments is close to shopping and public transportation. Amenities include on-site laundry facilities and a community room. For rental information, please get in touch with our Occupancy Department and ask about our PBV Properties waiting list Stonewood Apartments Entrance Stonewood Apartments 1 Stonewood Apartments 6 Stonewood Apartments Entrance 1/7

Landlord Information Obligations Landlord’s Obligations The role of the landlord in the voucher program is to provide decent, safe, and sanitary housing to a tenant at a reasonable rent. The dwelling unit must pass the program’s housing quality standards and be maintained up to those standards as long as the owner receives housing assistance payments. In addition, the landlord is expected to provide the services agreed to as part of the lease signed with the tenant and the contract signed with the PHA. Here we have outlined your basic responsibilities of the landlord and the Agency. Please make yourself familiar with this section. PCHA Responsibilities: To inspect and approve your unit. To annually review family size. To issue payment to the landlord. Tenant Responsibilities: To search for housing To provide complete, accurate, and truthful income/family information To pay the tenant portion of rent. Adhere to lease terms and conditions Cooperate with annual inspection and recertification. Keep appointments with PCHA. Landlord Responsibilities: Comply with HUD/PCHA requirements. Screens and selects tenants (PCHA only determines program eligibility) Maintains property in compliance with HQS Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's

Fair Housing It's Your Right Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's The Fair Housing Act protects people from discrimination when they are renting, buying, or securing financing for any housing. The prohibitions specifically cover discrimination because of race, color, national origin, religion, sex, disability, and the presence of children. Complaints filed with HUD are investigated by the Office of Fair Housing and Equal Opportunity (FHEO). If the complaint is not successfully conciliated, FHEO determines whether reasonable cause exists to believe that a discriminatory housing practice has occurred. Where reasonable cause is found, the parties to the complaint are notified by HUD's issuance of a Determination, as well as a Charge of Discrimination, and a hearing is scheduled before a HUD administrative law judge. Either party - complainant or respondent - may cause the HUD-scheduled administrative proceeding to be terminated by electing instead to have the matter litigated in Federal court. Whenever a party has so elected, the Department of Justice takes over HUD's role as counsel seeking resolution of the charge on behalf of aggrieved persons, and the matter proceeds as a civil action. Either form of action - the ALJ proceeding or the civil action in Federal court - is subject to review in the U.S. Court of Appeals. Click here to learn more about the Fair Housing Act and your rights to fair housing. ______________________________________________________________________________ Click here to file a housing discrimination complaint In Alabama, contact the Southeast/Caribbean Office: SOUTHEAST/CARIBBEAN OFFICE Fair Housing Hub U.S. Dept of Housing and Urban Development Five Points Plaza 40 Marietta Street. 16th Floor Atlanta, GA 30303-2808 Telephone: 404-331-5140 or 800-440-8091

No-Smoking on PCHA Properties Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs For the health and well-being of our residents, we have a no-smoking policy for all of our housing properties. For more information on this policy, please speak with your Property Manager. If you would like assistance to quit smoking, the Alabama Tobacco Quitline can help 1-800-784-8669, or visit: www.QuitNowAlabama.com . Click here to view or download their brochure with more information on how to quit smoking.

PCHA Announcements Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's The Phenix City Housing Authority will hold a public meeting to present its FY2023 Annual PHA Plan and CFP Five Year Action Plan on June 6, 2023, at 10:00 AM ET at the Chuck Roberts Activity Center, located at 200 16th Street, in Phenix City, AL. If anyone would like to review the Plan prior to the Public Hearing, the documents are available at the front desk of the Administration Office at 200 16th Street, Phenix City, AL Monday – Thursday from 8:00 AM – 1:00 PM & 2:00 PM – 6:00 PM.

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Apply Now Application Process Application Process So you have applied; what’s next? Once you have completed your application and collected all the required documentation, please bring them to the Occupancy Office on our Frederick Douglass Property, located at 1500 11th Avenue, Phenix City, A L. Application Interviews for Public Housing are conducted Mondays, Tuesdays, and Wednesdays from 9:00 AM – 12:00 PM EST or 2:30 P M – 4:3 0 PM EST. Please arrive on time, or you are not guaranteed to be seen. All family members over the age of 18 must be present. All parties must stay for the interview process. It is suggested not to bring small children with you as this process is somewhat lengthy. I f you have any questions, please send them to info@pchousing.org or contact our Occupancy Office at 334-664-9991, option 3 | 1500 11th Avenue, Phenix City, AL. Apply Now Public Housing HCV/Section 8 Landlords FAQ's Application Process Documents Needed

Resources, Programs, & Services Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's For a complete listing of resources serving the Chattahoochee Valley, Phenix City, Alabama, and Russell and Lee counties, please go to: http://211uwcv.org/Search.aspx . Please click on a service below for a listing of resources in that area 1. Electric Service Payment Assistance 2. Rent Payment Assistance 3. Food Pantries 4. Water Service Payment Assistance 5. Home Delivered Meals 6. Senior (Age 65+) Assistance and Support 7. At Risk/Homeless Housing Related Assistance Programs 8. Community Shelters 9. Low Income/Subsidized Private Rental Housing 10. Child Support Assistance/Enforcement 11. Work Clothing Donation Programs 12. Homeless Permanent Supportive Housing 13. Housing Search Assistance 14. Non-Emergency Medical Transportation 15. Rent Payment Assistance * COVID-19 16. Electric Service Payment Assistance * COVID-19 17. Low-Cost Home Rental Listings 18. Emergency Related Eviction/Foreclosure Moratoriums 19. Rapid Re-Housing Programs * Single Parent Families Headed by Mothers 20. First/Last Month Rent Payment Assistance 21. School Supplies Donation Programs 22. General Clothing Provision 23. Rapid Re-Housing Programs * Women 24. Section 8 Housing Choice Vouchers 25. Gas Service Payment Assistance 26. Housing Authorities

Hello Welcome to the Phenix City Housing Authority. Our mission is to provide safe, affordable, quality housing - free from discrimination and centered on customer service while providing opportunities for economic growth. We have a wonderful staff at the Agency who can help you find the answers to your affordable housing needs. Dr. Jason T. Whitehead Executive Director and CEO of the Phenix City Housing Authority Meet our Team AFFORDABLE HOUSING PUBLIC HOUSING Kathy Johnson | Directo r of Properties Riverview Court Apartments | 334-298-7864 S andra Perry | Property Manager L.P. Stough Homes | 334-214-5778 Karla Dowdell | Property Manager Frederick Douglass Homes | 334-298-0062 Sheila Clifton | Property Manager H.L. Blake Homes | 334-448-0685 Dana Horne | Property Manager MAINTENANCE Joe Davis | Direc tor of Maintenance ADMINISTRATIVE Cashina Smith | Executive Assistant / HR Coordinator Bev erly Wilks | Director of Policy and Compliance HOUSING CHOICE VOUCHER (HCV) | 334-664-9991 x2 Monica Wynn | Director of HCV PROJECT-BASED VOUCHERS (PBV) | 334-664-9991 x2 Whispering Pines | 334- 664-1041 Dana Horne | Property Manager Stonewood Apartments | 334- 675-4056 Rhonda LaPlante | Property Manager OCCUPANCY | 334-664-9991 x3 Lynn Sanders | Lead Occupancy Specialist RESIDENT SERVICES Jennifer Smith | Manager of Resident Services Keyshia Adams | ROSS Coordinator FINANCE Heather Willis | Director of Fin ance

Resident Services Scholorship Resources Jobs & Education ROSS Program Do you have a student in your home that is a graduating high school senior and is preparing to enter college? Is there a college student in your home who needs financial assistance to remain in school? Are you wondering how are you going to pay for their college education? I f you answered "yes", please encourage your students to apply for these scholarships especially for scholars who are living in housing. PHADA Scholarship PHADA will award three scholarships to deserving youth currently residing in a PHADA member agency. Click here to visit the PHADA Scholarship Homepage for more scholarship information and to apply. NAHRO Merit College Scholarship/NAHRO-LDG Scholars Program Three (3) $12,000 scholarships over four years to assist with tuition and fees which will also include: $3,000 a year for up to three years, as a summer internship stipend Networking opportunities with business and community leaders Click here to learn more about this opportunity. Applicants must submit an essay of 750-1,000 words to answer the following questions: "Where do you see yourself in the next four years and how will this scholarship help you achieve those goals?" and "What are you doing now to achieve those goals?" Scholarship Opportunities for students living in Alabama Click here to access an extensive list of local, state, and national scholarships. Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's