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Building Stronger Communities Together Every resident deserves the chance to thrive. In Phenix City, families are working hard to build better lives — and your support makes that possible. Through Phenix City Housing & Neighborhood Development (PCHAND), your donation funds real programs that create real change: Children receiving tutoring and enrichment in a safe, supportive environment Seniors accessing food, wellness support, and community connection Adults gaining job skills, career resources, and financial independence Families and neighbors growing stronger together PCHAND is a registered 501(c)(3) nonprofit organization affiliated with the Phenix City Housing Authority. All contributions are tax-deductible and go directly toward programs serving our residents throughout the year. Prefer to give by check? Make checks payable to Phenix City Housing and Neighborhood Development (PCHAND) and mail to: Phenix City Housing and Neighborhood Development (PCHAND) Attn: [Program Designation] P.O. Box 338 Phenix City, AL 36868 In the Attn line, please indicate which program you would like your donation to support. For questions about donating, please contact us at residentservices@pchousing.org or call 334-664-9991. Want to Give in Another Way? We welcome partnerships, sponsorships, and in-kind contributions from local businesses, organizations, and community supporters. Whether you want to sponsor a specific event, donate supplies or materials, or explore a longer-term partnership with PCHA, we would love to hear from you. Contact our Resident Services Department at residentservices@pchousing.org or (334) 675-4071 to discuss partnership opportunities. Donations are tax-deductible contributions to Phenix City Housing & Neighborhood Development (PCHAND), a registered 501(c)(3) nonprofit organization. Funds support Resident Services coordination, partnerships, and programming in accordance with PCHA's Resident Services Operating Procedures. Contributions do not fund direct medical care, personal transportation, hands-on personal services, or individual cash assistance. PCHAND does not discriminate on the basis of race, color, religion, sex, disability, familial status, or national origin.

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Affordable Housing @ PCHA The Phenix City Housing Authority provides housing assistance for families, elderly, and disabled individuals throughout Phenix City, AL, and Russell County through a variety of programs including Public Housing and Housing Choice Vouchers/Section 8. Public Housing: Public housing was established to provide decent and safe rental housing for eligible low-income families, the elderly, and persons with disabilities. Public housing comes in all sizes and types, from scattered single-family houses to high-rise apartments for elderly families. The U.S. Department of Housing and Urban Development (HUD) administers Federal aid to local housing agencies (HAs) that manage the housing for low-income residents at rents they can afford. HUD furnishes technical and professional assistance in planning, developing, and managing these developments. Housing Authority’s use income limits developed by HUD. HUD sets the lower income limits at 80% and very-low-income limits at 50% of the median income for the county or metropolitan area in which you choose to live. Income limits vary from area to area so you may be eligible at one Agency but not at another. Click here for more Information about the Phenix City Housing Authority’s Public Housing program We provide over 700 apartment units at 4 different housing developments across the Phenix City area. You can find additional information about our homes by clicking here . Housing Choice Voucher Program/Section 8 and PBV Program: Our HCV/Section 8 program allows individuals the opportunity to find housing throughout Phenix City and Russell County, AL. The Project-Based Voucher (PBV) and Housing Choice Voucher (HCV) Programs are federally funded housing programs that provide rental assistance to low and very-low-income eligible families based on family size and household income. The participants in this program are free to choose any housing that meets the requirements of the program including, single-family homes, townhouses, and apartments. A family that is issued a housing voucher is responsible for finding a suitable housing unit of the family's choice where the owner agrees to rent under the program. This unit may include the family's present residence. Rental units must meet minimum standards of health and safety, as determined by the PHA. When the PBV and HCV waiting lists are open, applications are taken online only. Applicants who are selected will be contacted by the postal address or email provided on their application. The Department of Housing and Urban Development (HUD) sets income limits that determine eligibility for assisted housing programs including the Public Housing, Section 8 project-based, Section 8 Housing Choice Voucher, Section 202 housing for the elderly, and Section 811 housing for persons with disabilities programs. HUD develops income limits based on Median Family Income estimates and Fair Market Rent area definitions for each metropolitan area, parts of some metropolitan areas, and each non-metropolitan county. Please click here for more information about the Phenix City Housing Authority’s HCV/Section 8 and PBV programs Fair Housing: Please view the information below to summarize your right to fair housing. The Fair Housing Act and HUD’s regulations contain more detailed and technical information. If you need a copy of the law or regulations, contact the HUD Fairs Housing Office nearest you. See the list of HUD fair Housing Office on pages 7-10. Click here to view/download the Fair Housing Brochure For more information about Fair Housing, visit HUD.gov: https://www.hud.gov/fairhousing VAWA - Violence Against Women Act: The Violence Against Women (VAWA) provides housing protections for victims of domestic violence, dating violence, sexual assault, or stalking. VAWA includes extending protections to survivors of sexual assault; allowing survivors who remain in the unit to establish eligibility or find new housing when a lease is bifurcated; providing survivors with emergency transfers; and additional notification to applicants and tenants of housing rights under VAWA. VAWA’s coverage include most affordable housing programs, they provide no protection to tenants in private market-rate housing but do apply to tenants with vouchers in private market housing. VAWA protections are not only available to women but are equally available to all individuals regardless of sex, gender identity, or sexual orientation. The U.S. Department of Housing and Urban Development (HUD) is the Federal agency that oversees the compliance of the Public Housing and Housing Choice Voucher programs with VAWA. Please click the links below for important information under VAWA: 2025 Notice of Occupancy Right under VAWA - Form HUD 5380 2025 Emergency Transfer Plan - Form HUD 5381 2025 Certification of Domestic Violence, Dating Violence, Sexual Assualt - Form HUD 5382 2025 Emergency Transfer Request - Form HUD 5383 Reasonable Accommodations: Special Needs, Requests, and Accommodations If you have any special needs or have family members with special needs, you may request a reasonable accommodation in order to have equal access to the programs and services of the Housing Choice Voucher Program. Some examples of reasonable accommodation are as follows: TDD or TTY Devices Interpreter for hearing impaired Housing Agency correspondence in an accessible format Home visits for clients that are critically ill or disabled Assistance to persons with limited written comprehension Language translation If you have a special need due to a disability, you will be asked to submit a written request for reasonable accommodations and if not otherwise obvious, to provide us with documentation of a disability from a reliable medical source. We will make every effort to meet your needs pursuant to federal regulations and to provide any reasonable accommodation.

Landlord Information FAQ's Apply Now Public Housing HCV/Section 8 Landlords FAQ's Landlord Obligations Rent Reasonableness Landlord FAQ's Landlord Frequently Asked Questions I have a family ready to rent my unit. Now what? You will fill out the Request for Tenancy Approval (RTA) form and return the RTA to the family, so they can bring in the RTA to our office. We verify that the family qualifies with the rent amount that is requested. When the RTA is returned the inspector will conduct a Housing Quality Standards (HQS) inspection and completes a Rent Reasonableness form that shows the rent requested is reasonable. Once the unit passes inspection the family can sign a lease and move into the unit. Can a HCV family rent from a relative? No. Voucher families can't rent from immediate relatives, which includes their mother·, father, brother, sister, grandparents, grandchildren, in-laws, step-family, or any member of his/her household. You further qualify you are not related to the family when you sign the RTA. How do I notify the Housing Authority I sold my unit? As soon as you know you are closing with a new owner, please notify our office so we can place the payment on hold. When all the paperwork is completed on the sale of the unit provide us a copy and the new owner will need to fill out paperwork for us to change payments to them. If you change management companies a copy of the management agreement must be given to us for our files. Can the client pay the difference in rent if I had to reduce the rent for them? No. The landlord cannot under any circumstances charge or accept additional payments from the family above the rent approved by the Housing Authority. This is considered fraud and both parties could be terminated from the program. When can I request a rent increase? We must receive your rent increase request a minimum of sixty (60) days prior to your tenant's re-examination date. We must review and complete a Rent Reasonable form for all rent increases. If approved, your rent will increase on the effective date of your tenant's recertification date. You may only request a rent increase once a year. Send all rent increase requests to Sandra Colbert via mail or email to: scolbert@pchousing.org.

Resident Frequently Asked Questions Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's What are routine maintenance work orders? Routine maintenance work orders are associated with normal wear and tear that is not a health and safety risk. Routine work orders may also involve damages that are made by the tenant. If something needs to be fixed, don't wait. Report the problem by calling your Property Manager's office. Speak to your Property Manager for a list of maintenance charges. What is considered an emergency maintenance work order? An emergency threatens someone’s health or safety and will cause a great deal of property damage if not corrected right away. An emergency may include problems with gas, sewage, flooding, electrical, or structural (hole in floor or ceiling/roof). Inoperable smoke alarms and the inability to secure the apartment by locking doors and windows. If you see this type of problem, call for assistance immediately anytime, day or night. Will I be charged for maintenance? You will not be charged for repairs due to normal wear and tear. You will be charged when you or your guest cause damage to your unit or appliances. Speak to your Property Manager for a list of maintenance charges. Can I smoke in my unit? No. Smoking is NOT permitted inside the unit. Please see the Smoke-Free Policy. Am I responsible for my yard? Yes. In an effort to maintain the cleanliness and safety of the property, residents are required to remove trash and litter inside and outside the vicinity of their unit as referenced in your lease. Please keep the area around your unit picked up and organized to avoid additional fees. Should you have any questions, please contact your Property Manager. Can I have a pet? Yes. However, the tenant must comply with the Pet Policy that’s included as an addendum to the lease. Service Animals are not considered a pet, as per Fair Housing, and are exempt from the Pet Policy Requirements. Please speak with your Property Manager regarding any questions. When is garbage collection and am I responsible? Yes, garbage collection is included as a part of your rent and is collected weekly. Please contact your Property Manager for your property's pick-up day or for more information. When is rent due? Rent is due on the first (1st) of each month. Will I be charged a late fee if I pay my rent late? Yes. A late fee in the amount of $20 will be charged for rent not received by 6:00 PM EST on the fifteenth (15 th) of each month. Tenants who fail to pay their rent, service fees, and/or resolve balances, could be sent a lease termination notice.

Housing Choice Voucher | Section 8 Recertifications Recertifications All adult household members 18 years and older must attend the appointment. If all members of the household 18 years and older do not attend, you will be rescheduled. You must bring all documentation for your household income (4 consecutive pay stubs, SS/SSI, unemployment, child support—printout showing at least 3 months, etc.), Contributions, Assets (checking account, savings account, life insurance), School Verification (for students 18 years & older), Childcare and Medical Expenses to your appointment. Due to limited seating space, we are requesting that you do not bring children (17 years and under) with you to your appointment. Apply Now Public Housing HCV/Section 8 Landlords FAQ's Portability Program Responsibities Subsidiary Standards Income Limits Participant Responsibilites Recertifications

Procurement Procurement Marketplace Vendor Forms Active Solicitations The Phenix City Housing Authority (PCHA) currently uses the eProcurement Marketplace for our solicitations. Please note that vendors must be registered with the Marketplace to view the documents, participate in the process, or receive communications about our solicitations. There is no cost to receive solicitations from our Agency through the Marketplace. Vendors can find Marketplace registration instructions by clicking on the "Marketplace" button.

Resident Services Jobs & Education ROSS Program Phenix City Housing Authority’s Resident Services offers programs to encourage our residents to become more self-sufficient, healthy, and financially independent. Our Resident Services Department is designed to help improve the resident’s quality of life while building healthy communities. The Resident Services component makes supportive services and programs available to residents and promotes personal growth and family stability. Resident Services collaborates with local service providers and other nonprofits to bring resources to our residents. These services are provided on-site or through a referral system. Our Resident Services programs focus on education, employment, youth, financial literacy, and health and include: Jobs and Education – PCHA provides a range of opportunities for our adults to further education or career by offering GED Classes, Job Training, and more. After-School Pro gram (ASP) – PCHA offers an after-school program for PCHA Youth ages 5-18 Monday through Thursday (3:30 PM - 5:30 PM) in the Chuck Roberts Activity Center located in our Riverview Complex. This program provides youth with enrichment activities and clubs as well as offers a Summer Camp during the months of June and July. Stay tuned for ASP Announcements. Senior Food Distribution is hosted monthly for Phenix City Housing Authority residents and Section 8 participants ages 62 and above. The distribution site rotates monthly to make this event more accessible for our seniors. Please contact Rashonda Thomas at 334-675-4071 for information about getting on our Senior Food Distribution list. Senior Farmers Market Nutrition Program is open to Alabama residents age 60 and above. Registration is done annually, and eligible seniors will receive a $30 voucher booklet in the mail. These vouchers can be used at the designated farmers market hosted during the summer months at Garrett-Harrison Stadium on Thursday evenings and Saturday mornings. Interested residents can register online at http://fma.alabama.gov/SeniorNutrition/ or contact the resident services department. ROSS Program – is a public housing resident opportunities and self-sufficiency program funded through HUD to assist residents with supportive services and service coordination. Please click here for more information. Please contact Jennifer Smith , PCHA’s Manager of Resident Services, at jensmith@pchousing.org for more information on any of the services listed above or for help with education, employment, childcare, financial literacy, and/or health topics. Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's

Apply Now APPLYING We will not be accepting Public Housing applications from January 8, 2024 - January 21, 2024. We will resume taking applications on January 22, 2024, through the Rent Cafe online portal. Interviews for completed applications with all required documents will be scheduled Monday – Wednesday, 9:00 a.m.-12:00 p.m. EST and 2:30 p.m. - 4:30 p.m. EST. An appointment will not be scheduled if you do not have all the documents. IMPORTANT INFORMATION FOR COMPLETING THE APPLICATION PROCESS To successfully complete your application: 1. DO NOT print the application on both sides of the paper. Only print single-sided. 2. Please make sure you have filled out the application in BLUE ink only, and answered all fields on the application to the best of your ability 3. All information on this form must be complete and correct. False, incomplete, or misleading information could cause your household’s application to be declined. If you have a disability that could affect your ability to come into the office, you have the right to request a reasonable accommodation To apply, you must be at least 19 years old or a dependent of the Head of the Household. Preference in Public Housing is offered to Catastrophic Involuntary Displacement (Fire, Tornado, Hurricane) Veterans of the Armed Services who are currently homeless Working Families (the Head of the Household, spouse, or co-head must be employed at least 20 hours per week and must have been on the job for at least six months before admission, self-employed (must provide official IRS transcripts), attending school full time, participating in a job training program) Elderly or Disabled For more information about applying Application Process Documents Needed Rent Cafe Portal - Coming 1/22/24 Apply Now Public Housing HCV/Section 8 Landlords FAQ's Application Process Documents Needed

Resident Services Scholorship Resources Jobs & Education ROSS Program Do you have a student in your home that is a graduating high school senior and is preparing to enter college? Is there a college student in your home who needs financial assistance to remain in school? Are you wondering how are you going to pay for their college education? I f you answered "yes", please encourage your students to apply for these scholarships especially for scholars who are living in housing. PHADA Scholarship PHADA will award three scholarships to deserving youth currently residing in a PHADA member agency. Click here to visit the PHADA Scholarship Homepage for more scholarship information and to apply. NAHRO Merit College Scholarship/NAHRO-LDG Scholars Program Three (3) $12,000 scholarships over four years to assist with tuition and fees which will also include: $3,000 a year for up to three years, as a summer internship stipend Networking opportunities with business and community leaders Click here to learn more about this opportunity. Applicants must submit an essay of 750-1,000 words to answer the following questions: "Where do you see yourself in the next four years and how will this scholarship help you achieve those goals?" and "What are you doing now to achieve those goals?" Scholarship Opportunities for students living in Alabama Click here to access an extensive list of local, state, and national scholarships. Resident Services ROSS Program Maintenance Assistance Denial or Termination Fair Housing No Smoking Policy Rent Cafe' Resources & Programs Resident FAQ's

Hello Welcome to the Phenix City Housing Authority. Our mission is to provide safe, affordable, quality housing - free from discrimination and centered on customer service while providing opportunities for economic growth. We have a wonderful staff at the Agency who can help you find the answers to your affordable housing needs. Dr. Jason T. Whitehead Executive Director and CEO of the Phenix City Housing Authority Meet our Team AFFORDABLE HOUSING PUBLIC HOUSING Kathy Johnson | Directo r of Properties Riverview Court Apartments | 334-298-7864 S andra Perry | Property Manager L.P. Stough Homes | 334-214-5778 Karla Dowdell | Property Manager Frederick Douglass Homes | 334-298-0062 Sheila Clifton | Property Manager H.L. Blake Homes | 334-448-0685 Dana Horne | Property Manager MAINTENANCE Joe Davis | Direc tor of Maintenance ADMINISTRATIVE Cashina Smith | Executive Assistant / HR Coordinator Bev erly Wilks | Director of Policy and Compliance HOUSING CHOICE VOUCHER (HCV) | 334-664-9991 x2 Monica Wynn | Director of HCV PROJECT-BASED VOUCHERS (PBV) | 334-664-9991 x2 Whispering Pines | 334- 664-1041 Dana Horne | Property Manager Stonewood Apartments | 334- 675-4056 Rhonda LaPlante | Property Manager OCCUPANCY | 334-664-9991 x3 Lynn Sanders | Lead Occupancy Specialist RESIDENT SERVICES Jennifer Smith | Manager of Resident Services Keyshia Adams | ROSS Coordinator FINANCE Heather Willis | Director of Fin ance