Welcome to Phenix City!
We provide safe, affordable, quality housing, free from discrimination, and centered on customer service while providing opportunities for economic independence.
EFFECTIVE NOVEMBER 30, the Agency will be open daily Mon. - Thurs. from 8am - 6:00pm and will continue to operate by APPOINTMENT ONLY for the safety of all parties.
All visitors MUST wear a mask.
Due to the COVID-19 emergency, the U.S. Department of Housing and Urban Development (HUD) has issued a series of waivers that allows PHAs to adopt for the Public Housing and Housing Choice Voucher (Section 8) program operations. The most up-to-date list of waivers allowed by HUD, which are optional for PHAs, was released on May 4, 2021, in HUD PIH Notice 2021-14. The Phenix City Housing Authority has reviewed the waivers and opted to adopt the waivers.
A list of the waivers can be accessed here.
ALL MAINTENANCE WORK ORDERS WILL BE ON AN EMERGENCY ONLY BASIS: This means if the issue is of danger to a person or building, the maintenance person will come out. Otherwise, ALL OTHER CALLS will be handled according to the priority of date and time.
EMERGENCY WORK ORDER NUMBER – 706-576-9086
If you need to contact your property office or any department, please call 334-664-9991 and leave a message with the appropriate party. All voice mail messages will be retrieved daily. If you are dropping off materials or documentation, use the drop box at the office. They will be picked up 2 times each week. Your rent will continue to be collected. If you require a receipt for a rent payment, it will be mailed to you as timely as possible.
Click Here for the Notice to Residents about Utility Allowances
News and Views:
Hidden Hills Trace Resident Testimony
Press "Play" to hear the AWESOME testimony about the success of Hidden Hills Trace from one of current residents.
Special thanks to the Alabama Housing Finance Authority!